Urgent and Emergency Care

Emergency care involves life-threatening illnesses or accidents which require immediate treatment from the ambulance service (via calling 999) and an emergency department (A&E).

An ambulance will take you to the closest A&E with capacity to deal with your immediate needs. For example if you are in Trowbridge that might be Bath Emergency Department / A&E (ruh.nhs.uk) (opens new window) or, closer to Salisbury, they are served by Salisbury Emergency Department / A&E (salisbury.nhs.uk) (opens new window).

NHS 111 is there to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health.

In many cases NHS 111 clinicians and call advisors can give patients the advice they need without using another service, such as their GP or A&E.

NHS 111 is available 24 hours a day, 7 days a week. You can access this service by calling 111, or going to NHS 111 online (opens new window).

To find out more about NHS 111, visit NHS England: About NHS 111 (opens new window).

Wiltshire Health and Care provides services from six community hospital sites. Three of these hospitals have inpatient wards: Chippenham, Warminster and Savernake. There are Minor Injury Units at the Chippenham and Trowbridge hospital sites.

For more information on these Hospitals, and their services, visit: Community hospitals (wiltshirehealthandcare.nhs.uk) (opens new window)

Dynamic support registers (DSRs) and Care (Education) and Treatment Reviews (C(E)TRs) are essential elements of the pathway providing people with a learning disability and autistic people with appropriate support and care at the right time - so that they can lead the lives they want to and meet their ambitions and aspirations; and can stay safely and healthily in the community or return to this as soon as possible.

The purpose of the Dynamic Support Register (DSR) is to identify people who with appropriate, proactive intervention and support can be prevented from unnecessary or inappropriate admission to mental health or specialist hospitals.

The DSR process enables an opportunity for communication where a person's support needs can be reviewed, and issues escalated where appropriate.

To find out more visit:

Dynamic Support Register

Sessions are held in Wiltshire libraries throughout the year and promoted by Spurgeons Wiltshire Council Family Hubs (opens new window)

If you have questions or want to find out more contact: wiltshirefamilyhubs@spurgeons.org or call 0800 9704669

Find your nearest library by visiting: Wiltshire Council Libraries Information