I have a bank account

Before opening a bank account, make sure you have some money to put in it. It doesn't need to be a lot, but it's good to start with something. Think about:

• how much money you'll keep in your account. This helps you pick the right type of account for your needs
• how often you'll put money in or take money out. This helps you choose the right account for your needs

You can talk to your chosen bank about your options at any point, but it is good to have an idea of what you need.

Different banks help customers in different ways. Think about:

• what you want from a bank, like good interest rates or help with additional needs
•  how close the bank is to you
•  if you can talk to your bank in person, mobile or online

There are different accounts you can pick:

• current Account - For paying bills and buying things
• savings Account - You have less access to your money, but earn more interest
• student Account - May have limits but offers supports like no interest on overdrafts
• ISA - Best for saving money, but you can't access it easily

Most bank accounts are now quite standard and banks have to follow strict rules. However, it is important that you understand:

• what kind of account you are opening
• what you can and cannot do with your account
• any rules or fees that apply and how long they last
• how your bank will talk with you about your account

Your bank should always be able to answer these questions and explain them to you clearly and simply. Do not worry about asking too many questions, or asking simple questions. The most important thing is that you are happy and relaxed with the bank account you have chosen.

A face to face visits can help a lot. Think about:

• going to the branch and ask questions
• bringing a friend, carer or family member for support
• taking a one page profiles with you, to help staff understand you and your needs