In preparation for adulthood, it is expected that the majority of young people beyond the age of 16 will travel independently to their place of education. There will be a small number of learners who, after Travel Training, are not able to travel independently. A subsidised travel scheme is available for these learners continuing in full-time education (either school or college) between 16 and 19 years of age.

For more information, visit:

SEND Transport Policy

To discuss your needs further, call us on 01225 718 360 or email us at SEND.transport@wiltshire.gov.uk (opens new window).

This form is for young people who are unable to travel to school or college using mainstream transport.

Complete the Post-16 travel application online (opens new window)

Post-16 Travel application form (OpenDocument text format, 55 KB)(opens new window)

You can also write to:

SEN Transport
Wiltshire Council
Bythesea Road
Trowbridge
BA14 8JN.

If you do not have an EHCP you may find the transport information on the main council website useful.

From the age of 19 there is no subsidised travel contribution. If you are applying for transport for a young person who is over 19 years old on the 1 September, has an EHCP and is assessed to need support accessing full time education, transport will be provided free of charge.

If you are eligible due to age or qualifying disability, a concessionary travel pass entitles you to free off-peak travel on local services from 9.30am to 11pm, Monday to Friday, all day at weekends and Bank Holidays.

Qualifying because of disability

You qualify if you are within one of the seven categories listed in the Transport Act 2000, as shown below:

blind or partially sighted
profoundly or severely deaf
without speech
has a disability, or has suffered an injury, that has a substantial or long-term effect on their ability to walk
does not have arms or has long-term loss of use of both arms
has a significant learning disability, that is, a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning
would, if they applied for the grant of a licence to drive a motor vehicle under Part 3 of the Road Traffic Act 1988 have their application refused on the grounds of medical fitness. Examples of those who are currently barred are people with epilepsy, severe mental disorder and liability to sudden attacks of giddiness or fainting. This does not include those who have had their licence refused/revoked through the misuse of alcohol or drugs.

The disability should be permanent or have lasted at least 12 months, be likely to last 12 months or be likely to recur, and should have a substantial effect on the person's ability to carry out normal day-to-day activities.

To find out more about the concessionary pass please visit:

Concessionary bus pass

The Get Connected service operate within special schools.

Wiltshire also offers a service for SEND young people for independent travel training as well as travelling to post-16 education settings or to work/ volunteering settings in Wiltshire. Visit: Intensive Travel Training Information

Wiltshire Centre for Independent Living (wiltshirecil.org.uk) (opens new window) works with young people and adults to support their independence. They offer 1:1 support to help people engage with the community and enable people to live 'their good life'. This might include someone to accompany you on transport while gaining confidence. They take referrals from multiple agencies, to enquire further visit the Contact us (wiltshirecil.org.uk) (opens new window) page.

Travel training fact sheet: WEST travel leaflet (PDF, 264 KB)(opens new window) gives more information.

Visit our Travel Training App (opens new window) which helps prepare people for public transport and longer journeys.

If you think you need additional support when taking your driving theory test visit:

Theory test: cars: If you have a reading difficulty, disability or health condition - GOV.UK

If you have a particular service you think could be more inclusive approach them directly. Every service should have a way to contact them to give feedback, some may even have groups that regularly meet to discuss improvements.

You local area boards are a direct way to influence the services and support on offer in your local area: Introduction

If you are not able to find the contact for a service let us know at localoffer@wiltshire.gov.uk

Reporting inaccessibility

If you come across a problem in your local spaces that is impacting accessibility you should contact the service directly or (for example if there is an obstruction on pavements blocking wheelchair access) you can use the My Wilts reporting app: Wiltshire Council Booking and Reporting).

If it is a Council space or service you can also visit: Contact - Wiltshire Council or Contact Complaints Team - Wiltshire Council