What children and young people and their families told us about this priority area
Know how to communicate with me
Young Pioneers Group 2024
Take time to talk to us
Parent Carer Discussion Groups 2024
Why this is a priority
Families have told us how important it is to have good and easy access to information including for families of children who have an emerging need or are new to our processes.
They have told us that they would like to be able to contact the right person or service quickly, at the point of needing advice.
We must also demonstrate that when we receive feedback, we communicate back how we have listened and improved services as a result.
We want to be better at communicating with children and young people with SEND using their preferred way and by giving them a range of ways to express their needs.
What children and young people and their families will see as a result:
- They will tell us that we have a clear system of consistent and easy to access support services across education, health and care.
- Families will tell us that we are more transparent and open in our approach and that they feel respected and valued as partners.
- We will receive positive feedback from families regarding our advice and guidance in terms of accessibility and quality of information.
- Children, young people and their families will see evidence of planning and provision that reflects their views.
- Parents will feel more confident and less dependent on professionals and services.
Welcome to the Wiltshire SEND and Alternative Provision Strategy 2024-29, our plan for children and young people with SEND or in Alternative Provision in Wiltshire.
Over the past year, we have worked together with our families at face-to-face events, through online discussion groups, surveys to our schools and settings, and with children and young people through polls and group discussions.
We have written a 'Working Together Agreement', coproduced with families in Wiltshire
Our shared vision and priorities have been built with young people, parent carers and professionals from across the local area.
Children and young people and their families will be at the centre of planning, views and aspirations heard and acted upon, as true partners.
Getting the right support at the right time, identifying and acting on our children's needs at the earliest opportunity and through promotion of inclusive approaches and practice across the local area.
Provide opportunities for timely planning, reflective of the views of the child or young person and parent-carers' current needs, that have clear outcomes.
Professionals and officers across the SEND system will have the skills, knowledge, and training to enable effective collaboration across services, joint assessments and sharing of good practice.
Children and young people will be prepared for adulthood and experience timely transitions, leading to increased skills, greater independence, and a greater range of opportunities in life.
Information about the joint delivery plan and monitoring of progress