Mobile navigation

SEND Sustainability Plan

If you are looking for information about our new SEND Sustainability Plan see 'SEND sustainability plan'

Contact Local Offer

Contact details for Wiltshire Local Offer - we provide services for children and young people (aged 0 to 25) with special educational needs and disabilities (SEND) in the Wiltshire community.

SEND team grouped on the County Hall atrium balcony
Team members at a dyslexia event stall
Students standing behind a till
A group of WPCC staff smiling in the office
Wiltshire CIL with Cllr Davies

0 - 25 SEND new ways of working

From 1 October 2023 we are making some changes to the way we provide our SEND service which we believe will help improve how we work with you.

We're making the changes after feedback received from families, carers and others using the service as well as our own self-evaluation for how we can most effectively support and communicate with you and provide advice in a timely manner. We have listened to how important it is for children and young people to have an allocated lead worker in Wiltshire, as well as clear communications, whilst ensuring the SEND team are as accessible as possible.

We will be introducing four geographical teams (North, East, South and West) as well as maintaining a dedicated Assessment team, and Preparation for Adulthood team/Post 16.

For more information visit 

Contacting the Wiltshire SEND team

Doing things online is the easiest way to engage with our services - our website can be accessed 24 hours a day, 7 days a week.

However, if you want to contact us directly, to discuss something specific, our email address is: (opens new window), this is monitored regularly. You can also call the SEND Service directly on: 01225 712620.

If you have a face to face appointment with a member of our team, the council offices are open Monday to Friday from 9am to 5pm. The address details of our offices are:

  • County Hall, Bythesea Road, Trowbridge, Wiltshire, BA14 8JQ
  • Monkton Park offices, Monkton Hill, Chippenham, Wiltshire SN15 1ER
  • Bourne Hill, Salisbury, Wiltshire, SP1 3UZ

If you want to contact us by post, use the following address:

[Insert department name]
[Insert staff name if known]
Wiltshire Council
Bythesea Road
BA14 8JN

If you have enquiries that don't relate to SEND services, visit Contact Wiltshire Council. You can find information, and request and pay for most services, on

Share this page

Facebook icon Twitter icon email icon


print icon