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Contacting the Wiltshire SEND team

Contact a SEND Officer at Wiltshire Council for help with Education, Health, and Care Needs assessments or queries about children or young people without a Plan.

Single Point of Contact

If you are unsure which team to contact, please call 01225 712620 where you will be given options to reach your required team. Monday to Thursday 9am to 4:30pm, Friday 9am to 4pm where a duty SEND lead Worker will assist you with your query. Team information can also be found below.

Watch on YouTube: Pioneer View talks to a SEND Team Service Manager (opens new window)

We have made some changes to the way we provide our SEND service which we believe will help improve how we work with our Service Users.

We made the changes after feedback received from families, carers and others using the service as well as our own self-evaluation for how we can most effectively support and communicate with you and provide advice in a timely manner. We have listened to how important it is for children and young people to have an allocated lead worker in Wiltshire, as well as clear communications, whilst ensuring the SEND team are as accessible as possible.

We introduced four geographical teams (North, East, South and West) as well as maintaining a dedicated Assessment team, and Preparation for Adulthood team/Post 16.

Find out which team looks after your school:

SEND team schools list by area

If you are unsure which team to contact, please call 01225 712620where you will be given options to reach your required team. (Monday to Thursday 9am to 4.30pm, Friday 9am to 4pm).

SEND team grouped on the County Hall atrium balcony
Team members representing educational psychology on a stall
Team members at a dyslexia event stall
A SEND team day welcoming people to Trowbridge County hall

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