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Enablement Services

Learn about the Outreach and Enablement Service (OES) and the Intensive and Enablement Service (IES).

Our OES team is trained to help you achieve your goals, access your community, learn new skills and to gain confidence. Our IES team is trained to help you with problem solving skills, wellbeing and building your independence.

Enablement Team standing in front of County Hall
Accessing enablement services

Individuals 18 and over can be referred to the Enablement Teams.

IES provide time limited support of up to 6 weeks. OES provide time limited support of up to 12 weeks. This is reviewed on a case-by-case basis. The allocated worker must remain involved throughout our involvement.

The teams operate from 9am to 5pm but are flexible in its approach to meet the requirements of the people we are supporting. 

Individuals referred to the service who are at risk of placement breakdown, provider breakdown, admission/readmission into hospital or require support upon discharge from hospital will be prioritised according to service capacity.

The Enablement Service is not a registered service and therefore does not provide personal care or medicine administration. The service is person-centred and varies according to the needs of the people referred.

If an individual has been assessed as not having eligible needs in accordance with the Care Act 2014, they can be referred to the Enablement services, if outcomes have been identified in which the individual is able to be supported to work towards and/or to prevent further Social Care intervention.

For online self referral visit:

Adult care referral (opens new window)

You can also contact enablementteams@wiltshire.gov.uk (opens new window).

Page updated: 8 April 2024 

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